User Chapter Two: Exploring FaciliWorks

Launching FaciliWorks

  1. Open a Web browser.

  2. Enter the URL in the address field and press Enter.

  3. The FaciliWorks Log In screen will appear; this Log In window will appear every time FaciliWorks is launched.



  4. Enter your User ID and Password and click the OK button.

 

 

 

Navigation of FaciliWorks

Upon successful login, you are automatically directed to the Dashboard - a convenient summary of current maintenance, calibration, inventory, purchase orders and report favorites, depending on your configuration choices. Return to the Dashboard from any location within the software by clicking the Dashboard link at the top of the Main Menu.

 

 

In the center of the Dashboard are Text View summary boxes whose contents can be configured by clicking any of the Dashboard Settings icons . When clicked, the following window will open:

 

 

Check the checkboxes for any items you want to be visible on the dashboard and select either Text or Graphical representation of each.

 

For both the Preventative Maintenance and Work Orders summary boxes, you can filter the provided information by a Staff ID or technician field assignment. This allows you to see only the PMs/WOs that have been assigned to a particular person. Click the Filter icon  in the appropriate box on the dashboard; the following window opens:

 

 

Begin typing the technician’s name or Staff ID in the appropriate field, select from the list of options that appears and then click the Filter button. The dashboard will then refresh that summary box.

 

Each line item within a summary box is a hyperlink to those particular records. When the PM or WO summary boxes are filtered, the hyperlinks within the summary boxes will automatically redirect you to a filtered view of the records to show only those records assigned to the selected person.

 

Each text box on the dashboard can be dragged and dropped to change the order of the boxes.

 

To quickly refresh, change the view of (text or graphical) or hide a summary box, hover your mouse over the settings icon of that box and click the appropriate secondary icon:

 

 

The Report Favorites section of the dashboard displays an interactive list of the user’s favorite reports. Within Enhanced Reports, an option to save filter criteria is provided; doing so saves it to favorites. See the Enhanced Reports section for more information.

 

 

Navigation Links

Use the navigation links located in the upper right of the screen to access various areas of the application or to log out.

 

 

The Logout link logs you out of the application. It is very important that you log out of the software using this link; do not use the close button at the top of the window. Using the close button will not release the user license and will prevent another user from logging into FaciliWorks.

 

The Help link opens the help file.

 

The About link displays the number of records in the database, software license information and serial number and contact information for the FaciliWorks support team.

 

The Mobile link takes you to FaciliWorks 8i Mobile for smartphones and tablets. Mobile access must be enabled through the Configuration -> Admin Settings -> General tab (please see the Administrator Guide for instructions).

 

For instructions on how to use FaciliWorks 8i Mobile, please see the FaciliWorks 8i Mobile User Guide.

 

 

Shortcuts and Breadcrumbs

The first row of links below the company and division names is a list of configurable Shortcuts to the forms within FaciliWorks that you use most frequently. Below the shortcuts are Breadcrumbs which define your current location within the software.

 

 

Breadcrumb and shortcut options are defined from within Configuration -> Global Settings in the Form Shortcuts and Breadcrumbs pane. Click the Show Breadcrumbs in Header checkbox to make the breadcrumbs visible, uncheck the checkbox to hide them. For each Form Shortcut field, use the drop-down to select a form to which the shortcut will be linked. If you prefer not to use shortcuts, leave these fields blank.

 

 

 

Maintenance Jobs Scheduler / Calendar

The Calendar icon is visible in the header bar of the Dashboard and is a quick and easy way to view any and all scheduled maintenance jobs.

 

 

Click the Calendar icon; a new window will open, providing access to both a Scheduler tab and a Calendar tab.

 

Scheduler Tab

The Scheduler tab will display all basic created work orders and PMs. You can estimate time to complete the PM/WO and assign/reassign PM and WO events to any staff member on any day in an effort to balance work load among the group. The reassigning of the PM/WO to another date does not affect the PM due date. Reassign the date by simply clicking and dragging the PM or WO and dropping it into a new date. Assigning a PM/WO to a staff member will write back to the PM/WO event (Labor tab) and will include the estimated hours, if they are assigned from the scheduler.

 

If a PM is not assigned to a staff member prior to its creation, the scheduler will automatically assign all newly created PM events to the “unassigned tech.”

 

 

Click on a staff member assignment cell and you will be able to adjust the date the event will be completed and what staff members will perform the event.

 

 

For an overdue PM, the staff ID cell assignment will be displayed in red. For a WO assignment, if 7 days open, a check mark icon appears next to the cell assignment; if 14 days open, an exclamation mark is displayed; if 30 days open, a circle with x is displayed.

 

Asset Grouping impacts the user’s ability to filter PM/WO events. User can also drag and drop date reassignment from the scheduler view.

 

Calendar Tab

The Calendar tab allows users to view basic PMs that are open or are considered to be future iterations, based on the projected due dates (per the frequency of the PM task). This will allow users to plan on when PMs should come due based on iterative PM projections, thus decreasing the likelihood of a week that is overloaded with too many PMs.

 

 

The calendar displays the accumulated number of jobs and estimated hours for each day. For a summary list of all jobs for a given day, click the day on the calendar; a new window displays all jobs for that day.

 

 

 

Active User and Software Version Information

At the bottom middle and right-hand side of the software window are the User Name of the logged in user and the version/build numbers of FaciliWorks.

 

 

Main Menu

On the left side of the Dashboard is the Main Menu. The Main Menu can be hidden by clicking the Minimize button  and viewed again by clicking the Maximize button.

 

 

     

 

From the Main Menu, access Data Administration to view, add, modify or delete data or entire records pertaining to assets, tasks, checklists, meter readings, contractors, procedures, suppliers, variable data and budgets. Once the data is entered in these modules, it is reusable throughout the program for creating preventative maintenance and work orders.

 

 

From the Main Menu of FaciliWorks 8i Calibration, access Calibrations to view, add, modify or delete data or entire records pertaining to calibrations and standards. A list of gages due for calibration is also found in this module.

 

 

From the Main Menu, access Preventative Maintenance to view, add, modify or delete data or entire records pertaining to scheduled maintenance and job status. 

 

 

From the Main Menu, access Service Requests to create, approve, edit and view service requests. Service requests can be created by anyone in the organization, either outside or within the facilities group.

 

 

From the Main Menu, access Work Orders to view, add, modify or delete data or entire records pertaining to unscheduled work orders and to view job status. Multitask work orders can also be created in this module.

 

 

From the Main Menu, access Inventory to view, add, modify or delete data or entire records pertaining to purchase orders and spare parts inventory. This module also includes Economic Order Quantity (EOQ) Analysis which analyzes part ordering trends to help optimize stock levels and reduce expenditures.

 

 

From the Main Menu, access Personnel to view, add, modify or delete data or entire records pertaining to staff members and their training history, assigned work orders and tool issue history, security rights for individual staff members and groups and user asset grouping.

 

 

From the Main Menu, access Tools to view, add, modify or delete data or entire records pertaining to tools, including issuance and return.

 

 

From the Main Menu, access Reports to view both Enhanced and Standard Reports. Click any report category to open a list of reports within that category.

 

 

 

From the Main Menu, access Graphs for a visual representation of data. Click any graph type to open a list of graphs within that type.

 

 

The Configuration, Data Tools, Utilities and System Info sections are covered in the Administrator portion of this guide.